"Features & Benefits Built-in Headrest: Provides constant support for the head while reclining, alleviating muscle strain and discomfort. Internal Adjustable Lumbar Support: Encourages an “S”-shaped spine, reducing pressure on vertebrae disks. Temperature and Pressure Sensitive Memory Foam: Conforms to body contours to reduce joint pressure. Knee Tilt Control Mechanism: Offers full ergonomic function including Independent Back Angle Adjustment, Seat Depth Adjustment, Infinite Tilt Lock, Forward Tilt, Tilt Tension, and Seat Height Adjustment. Brisa UltraFabrics®: Breathable, easy to clean, and GREENGUARD Certified for a healthy sitting experience. Additional Benefits Proudly Handmade: Crafted in Calgary, Canada since 1976, supporting local jobs and companies. Durable Components: Major parts made in North America for superior strength and longevity. Exceptional Warranty Coverage: For peace of mind. Inclusions FREE Shipping:  To Canadian Provinces. 100-day money-back guarantee. For Territories and Nunavut: please call for a quote: 1 (800) 661-8568 or 1 (403) 720-3966. Note: Actual product may not be exactly as shown."