"•Super dainty Natural crystal pendant size around 8mm Refunds and Exchanges I gladly accept returns and exchanges Just contact me within: 3 days of delivery Ship items back to me within: 7 days of delivery Please contact me if you have any problems with your order. The following items can’t be returned or exchanged • Custom or personalized orders • Items on sale Returns and exchange details Your satisfaction is guaranteed! If you are not satisfied with your purchase, just contact me within 3 days after reception and mail back the items in original good condition, I will refund your money back as soon as the items are received. Shipping fee is not refundable. Buyers are responsible for the expenses for mailing back the returned items. Also please be advised that I don’t accept returns of customer order items. If you have any questions regarding your order, Please contact me first so that I would be able to do my best to solve any problems. If you haven’t received your order after six weeks since I mail it out to you, I’ll send you replacement (if the same item is available) for free or offer you full refund, whichever you prefer. Please contact me if you haven’t received your order after six weeks since I mail them to you. Additional Policies and FAQs Please contact me for more information."